FitPortal

FitPortal

For Debt Manager

FitPortal

Streamline collaboration with external partners

Let DCAs and counsel work in your system with role-based controls and full audit.

What is FitPortal?

Secure access for third-party collaboration

FitPortal is a specialized module of Debt Manager that enables controlled, secure access to accounts for third-party organizations.
This powerful solution eliminates risky data exchanges, streamlines collaboration with third parties, and maintains complete control over information access. It reduces operational overhead and ensures compliance too.

Core value proposition

Secure, compliant third-party collaboration

Challenge
Challenge

Safely sharing case information with outside agencies

Debt collection organizations often rely on external partners — agencies, legal firms, repossession agents — but sharing sensitive account data is risky and inefficient. Manual data exchanges, scattered communications, and limited oversight increase security vulnerabilities and compliance concerns.

Solution
Solution

Secure, controlled data access

FitPortal is a secure module that gives third parties access to the exact information they need, nothing more. Using real time synchronization, role based permissions, and detailed audit trails, FitPortal eliminates risky file transfers and enables external partners to work directly within your Debt Manager environment.

Outcome
Outcome

Compliance friendly collaboration

Organizations minimize manual processes and maintain full regulatory compliance. External partners get instant, controlled access to cases, improving communication and speeding up resolution. You retain visibility, control, and peace of mind throughout the entire collections lifecycle.

Explore how we help our customers

Use cases

Discover key features

Secure and efficient
collaboration tools

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FitPortal

Controlled access management

Sharing necessary account information with third-parties often involves risky compromises: either exposing too much sensitive customer data or relying on inefficient, manual processes that hinder performance and increase compliance risks.

Solution

Shield sensitive customer data and provide third parties with exactly what they need to perform their functions effectively

Testimonials

Proven results

“Share information safely with trusted partners and stay compliant. It helps customers move through the debt process faster.”

VP of Collections, managing 25M+ accounts

Leading US-based credit issuer

“We’re able to get real-time updates on the cases we send to our DCAs. It’s so much easier to track their progress and get a sense of where everything’s at.”

Director of Collections

Major European Bank

Our solutions

Find the perfect solution for your needs

Better decisioning everywhere
Transform complex data into smarter decisions across the credit lifecycle with a powerful, business-friendly decision engine.
All-in-one collections solution
Streamline your collections process with an industry-leading solution that automates workflows and maximizes productivity and improves collections.
Add-on
SpringFour
For Debt Manager
Connect customers to financial resources
Boost payment rates while helping customers in hardship access 25,000+ vetted financial resources nationwide.

Why choose FitPortal?

Secure third-party collaboration

62
countries with active clients
$8 trillion+
managed worldwide
20
industries supported, more than any other provider
Enhanced security
  • Eliminate unsecured file transfers and email exchanges
  • Control exactly what information each partner can access
  • Maintain comprehensive partner audit trails
  • Protect sensitive customer data while collaborating
Operational efficiency
  • Reduce manual processes when sharing data
  • Eliminate duplicate data entry and reconciliation
  • Accelerate turnaround times for partner tasks
Manage external relationships with decreased admin
  • Streamline partner communication
  • Real time updates and communication
  • Intuitive interface reduces training requirements
  • Consistent processes across third-party relationships
Simplified compliance
  • Maintain regulatory compliance with role based access controls
  • Document partner activities for audit purposes
  • Implement consistent policies across third-party relationships
  • Reduce compliance risks associated with external data sharing