Our Solutions
Better decisioning, everywhere FitLogic: Meet our new decision management solution Learn more
Debt Manager Our flagship product and the world’s leading system for collections and recovery.
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FitLogic Better decisioning, everywhere. Our new decision management solution.
FitLogic
SpringFour Your partner in financial wellness.
SpringFour
Implementation With 40 years in business, we’re experts at delivering on time and on budget.
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Product Demo Debt Manager is highly configurable and simple to use. See it in action below.
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Our Platform
Why C&R Software? C&R Software helps you build trust, loyalty and recover more Request a demo
Overview Welcome to the world’s leading system for collections and recovery.
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Cloud Native In partnership with AWS, providing the highest levels of security and availability.
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Our Technology Gives you the flexibility you want with the capability of an off-the-shelf solution.
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Partner Integration We work with partners so our platform can be the centre of your entire operation.
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AWS Partnering with C&R Software to power your debt collections operation.
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Our Company
Our Community For nearly 40 years we’ve been a trusted partner helping organizations simplify their collections and recovery. Read more
Overview We work collaboratively with our clients to make collections and recovery better.
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Humanizing Collections A global tech company with a soul, here to simplify the world of collections and recovery.
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Partner Program We work with a wide variety of partners whose offering complements our own.
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Careers We’re revolutionising an industry and we could use your help.
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Resources Explore the latest news, insights &downloadable resources.
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Resources
Case Study Debt Manager Configurability Drives Growth for Williams and Fudge Read more
Blogs Read our latest industry insights
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Webinars Learn more with our on-demand webinars
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Case Studies Read our success stories
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Podcasts Listen to our new podcast
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Announcements Read our latest company news
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The transformative platform that enhances collections performance.

C&R Software empowers businesses to navigate debt recovery with solutions that prioritize both efficiency and empathy.

Learn how
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Introducing FitLogic

Better Decisioning, 
Everywhere.

FitLogic is the decision management solution that allows credit issuers to optimise every decision for the better.

Learn how Next-Gen Decision Management
Debt Manager

The All-in-One Collections Platform

Welcome to Debt Manager, the world’s leading cloud-native end-to-end solution for debt collection and recovery.

Learn how

Build trust, loyalty, and recover more.

Exceptional customer experiences

Providing exceptional customer service with software specializing in debt collection and recovery

Communication Center providing a comprehensive history of customer communications, with recent interactions highlighted.

Equip your collections team with the tools they need to approach every customer with the unique, personalized care and attention they need.

Streamline operations

Streamline your debt collection and recovery operations with a modern software solution

Agent Console Rules-driven offers for customers to repay their debt, based on account characteristics and ability to pay.

Our integrated management system empowers you to make the best course of action, when you should. Use AI to identify vulnerable customers before they reach delinquency and algorithmic models to channel them into suitable treatment paths. Then, use automated, effective workflows to empower your customers to self-cure through the channels of their choosing.

Generate value from your data

Generate value from your data to proactively manage debt collection and recovery outreach

My Queues Daily work for the agent, based on rules-driven queues, and statistics to provide performance indicators.

Harness your data to build unprecedented insight into your collections performance. Use analytic models to aid in segmentation, portfolio management and predict the most effective treatment path. An open architecture enables you to enrich your data from other vendors and platforms.

Insight. Not information

Gain insights to improve your debt collection and recovery strategies in real time

Customer Profile Workflows at customer and account level for flexibility, and a complete picture of a customer’s indebtedness.

Optimization in collections software gives insight behind the data. Leverage these insights to improve your algorithms, optimize your workflows and your collections performance.

See it in action

End-to-end collections and recovery.

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Insights, analytics and predictive performance.

From pre-delinquency to final resolution, C&R Software’s solution for debt collection uses algorithms and artificial intelligence to deliver an unprecedented insight into your debt portfolio.

Automation

Self-curing, automated workflows and collections.

High-performance workflows boost collections. Engage with customers effectively and purposefully, using preferred channels.

Shield

Compliance and best practices.

C&R Software boosts compliance adherence across your collections operation. Built in rules, limits and contact timelines ensure you can demonstrate your compliance.

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Collect more, in less time.

Take the right action, at the right time, improve debt collections and recovery performance, all while empowering your team to work on the cases where they’re most effective.

Lock

Recession resilience.

Improve your processes, analyze your portfolio and create flexible, customer-specific offers that reduce the risk of default.

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Open architecture & BYO algorithms.

Own your strategy, use your data as a competitive advantage and use feedback loops to enhance your algorithms to bolster performance for all types of debt.

Our Technology

Industries we serve

With more than $5 trillion managed and 100,000+ individual users, we’re working 
with some of the world’s most prestigious organizations in:

A view of modern skyscrapers used to represent the financial services industry

Financial Services

Bring together your algorithms, business rules, records, history and analytics in one centralized place. Our integrated management system lets you channel data to your communication tools , build powerful, analytics-backed treatment paths and make business decisions based on historical data and trends, eliminating uncertain trial-and-error approaches.

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People around a boardroom table on their phones and laptops

FinTech

Think bigger with an innovative solution designed to maximize impact across the entire credit risk lifecycle. Automated workflows, decisioning engines, and AI-powered algorithms enhance efficiency and accelerate customer engagement at every touchpoint.

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Staff members working to offer debt collection and recovery services

Collection Agencies

Elevate collections with humanized interactions. Merge automation and workflows for amplified performance and satisfaction. Debt Manager: chosen worldwide, enabling agencies to manage larger debt volumes efficiently, expedite resolutions, and nurture better customer relationships.

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A city hall building to represent government agencies working to help citizens reach good financial standing

Government

Adopt an efficient, customer-centric approach to collections and resolve more debt. C&R Software’s 100% configurable platform builds synergies and aligns all your systems simply and easily. It drives and enforces compliance, equipping you with the tools you need to boost collections performance.

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A highway with a single car driving over an ocean view

Automotive

Humanize interactions with your customers through every step of a collection. Connect automation tools and workflows to algorithms for enhanced performance, efficiency, and customer satisfaction. Financial institutions globally rely on Debt Manager to resolve more debt, more quickly and better manage their customers.

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Cellphone tower against a blue sky

Telecoms

Take control of collections. The telecoms industry chooses C&R Software as it transforms its approach to debt recovery. Choose the platform that puts you in control, and empower your customers to self-cure. Configure streamlined workflows that minimize losses and disconnections.

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A powerline against a sky at sunset

Utilities

Enter the world of automated workflows, AI, rules engines and 100% configurability. Drive efficiency, introduce self-service and make collections a data-driven operation. C&R Software equips you with the tools you need to humanize debt collection and take an empathetic recovery journey that works for your customers.

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A group of debt buyers working to provide best-in-class collection and recovery strategies

Debt Buyers

Discover how debt buyers are embracing the potential of analytics, machine learning, and rapid process automation to enhance the recovery of non-performing loans (NPLs). Adapt collections strategies in real-time, boosting payment outcomes. C&R Software enables you to humanize debt collection and recover more.

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Insights directly from the experts.

See our latest research, technology developments and strategic insights for actionable information you can implement at your organization.

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Use these digital tactics to be more effective and empathetic during a debt collection

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The relationship between brand loyalty, technology and humanized collections

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How to match agencies with customers for better collections

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Ready to transform your collections & recovery process?

Discover how Debt Manager, the world’s leading system for collections and recovery, can help you humanize debt recovery and collect more.

Contact us
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