Agency Management
Agency Management

Smarter Agency Management starts here

Collection agency placements and optimization were once an afterthought. Today, they’re a true competitive advantage.

Our Solutions

Turn placements into performance

With PlacementsPlus, Placement Optimizer, and Agency Network, C&R Software equips you with the tools to maximize performance, streamline operations, and gain complete visibility across the entire collections process.
Together, these solutions transform agency management from a back-office task into a strategic advantage for your business.
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PlacementsPlus
Smarter placements. Faster recoveries.
Streamline account placements and improve performance while keeping full control. Automate routine tasks, eliminate inefficiencies, and ensure every account is placed with the right agency at the right time. With complete visibility into the process, you can track outcomes, reduce disputes, and maximize recoveries — all while maintaining full oversight and control.

  • Improve performance – Increase collection rates in less time through a more efficient placement process.
  • Complete visibility – Maintain total control of the recovery process while your agencies do the work.
up to 20%higher performance vs. traditional placement methods
15% liftfrom process automation
70%reduction in customer disputes

Ready to transform Agency Management?

See how C&R Software can help you collect more, recover more, and resolve more debt with smarter placements and better agency control.

Testimonials

Proven results

The need for greater control and results from the collections process was obvious to us. Our placements are much improved.

Major US-based Pay TV Provider

We’re seeing reduced collection costs and telecom staff workload.

PlacementsPlus Customer

C&R Software’s Collection Optimization tool can drive line balancing for collection work, groups and direct workflows, and streamline efforts to reduce risk.

Mercator Advisory Group

US Credit Card Debt: Circle the Wagons and Fortify

Placement Optimizer exerts more control over your agencies through dashboard oversight of not only performance, but compliance statistics and trends.

Placement Optimizer Product Manager

Many agencies are already familiar with Agency Network, and it’s significantly easier and faster to onboard new agencies.

Global Leader

Financial Services, US

The biggest benefit to Agency Network is secure data exchange. There’s no other product that allows us to house and remit data securely.

Major Automobile Manufacturer

US

We’re constantly communicating with our vendors and readily sharing information.

Multinational Automotive Corporation

US

Our solutions

Find the perfect solution for your needs

Better decisioning everywhere
Transform complex data into smarter decisions across the credit lifecycle with a powerful, business-friendly decision engine.
All-in-one collections solution
Streamline your collections process with an industry-leading solution that automates workflows and maximizes productivity and improves collections.
Add-on
SpringFour
For Debt Manager
Connect customers to financial resources
Boost payment rates while helping customers in hardship access 25,000+ vetted financial resources nationwide.

Learn more

Frequently asked questions