How does PlacementsPlus improve collection performance?

PlacementsPlus streamlines the placement process, ensuring accounts are sent to the right agency faster. This reduces delays, increases collection rates, and provides up to 20% performance improvement compared to traditional methods — all while giving you complete visibility into the process.

What makes Placement Optimizer different from other tools?

Placement Optimizer uses advanced mathematical optimization and analytics to determine the best action for each account, factoring in budget and operational constraints. The result is smarter, data-driven placement decisions that typically deliver an 11% uplift in performance and full transparency into portfolio trends.

Is the Agency Network secure for exchanging customer data?

Yes. Agency Network is a single, secure channel trusted by financial institutions worldwide. It processes over $120B annually and has 15 years of proven reliability. The platform is fully automated, eliminating manual processing and ensuring data is validated and exchanged safely with collection agencies and partners.

Agency Management

Smarter Agency Management starts here

Name: Agency Management
Brand: C&R Software
Rating: 5 (7 reviews)

Collection agency placements and optimization were once an afterthought. Today, they’re a true competitive advantage.

Our Solutions

Turn placements into performance

With PlacementsPlus, Placement Optimizer, and Agency Network, C&R Software equips you with the tools to maximize performance, streamline operations, and gain complete visibility across the entire collections process.

Together, these solutions transform agency management from a back-office task into a strategic advantage for your business.

PlacementsPlus

Smarter placements. Faster recoveries.

Streamline account placements and improve performance while keeping full control. Automate routine tasks, eliminate inefficiencies, and ensure every account is placed with the right agency at the right time. With complete visibility into the process, you can track outcomes, reduce disputes, and maximize recoveries — all while maintaining full oversight and control.

Improve performance – Increase collection rates in less time through a more efficient placement process.
Complete visibility – Maintain total control of the recovery process while your agencies do the work.

up to 20%higher performance vs. traditional placement methods

15% liftfrom process automation

70%reduction in customer disputes

Ready to transform Agency Management?

See how C&R Software can help you collect more, recover more, and resolve more debt with smarter placements and better agency control.

Testimonials

Proven results

“The need for greater control and results from the collections process was obvious to us. Our placements are much improved.”

Major US-based Pay TV Provider

“We’re seeing reduced collection costs and telecom staff workload.”

PlacementsPlus Customer

“C&R Software’s Collection Optimization tool can drive line balancing for collection work, groups and direct workflows, and streamline efforts to reduce risk.”

Mercator Advisory Group

US Credit Card Debt: Circle the Wagons and Fortify

“Placement Optimizer exerts more control over your agencies through dashboard oversight of not only performance, but compliance statistics and trends.”

Placement Optimizer Product Manager

“Many agencies are already familiar with Agency Network, and it’s significantly easier and faster to onboard new agencies.”

Global Leader

Financial Services, US

“The biggest benefit to Agency Network is secure data exchange. There’s no other product that allows us to house and remit data securely.”

Major Automobile Manufacturer

“We’re constantly communicating with our vendors and readily sharing information.”

Multinational Automotive Corporation

Our solutions

Find the perfect solution for your needs

Better decisioning everywhere

Transform complex data into smarter decisions across the credit lifecycle with a powerful, business-friendly decision engine.

All-in-one collections solution

Streamline your collections process with an industry-leading solution that automates workflows and maximizes productivity and improves collections.

Add-on

SpringFour

For Debt Manager

Connect customers to financial resources

Boost payment rates while helping customers in hardship access 25,000+ vetted financial resources nationwide.

Learn more

Smarter Agency Management starts here

Turn placements into performance

Proven results

Find the perfect solution for your needs

Frequently asked questions