What are cookies?
Cookies are small text files which sit on your computer. When you browse the web, websites such as ours can read these cookies. The information they provide provide extra features to websites and help you navigate the web.
How do we use cookies?
C&R Software uses cookies to collect information about how you browse the site and to simplify your experience whilst using our website.
Cookies are used to:
- Analyse how our website is used so we can make improvements where necessary
- Review how you use our website so we only send you the most relevant marketing information
- Remember submitted form data to save you time whilst browsing our website
What cookies do we use?
Measuring website usage
C&R Software uses Google Analytics (via Google Tag Manager) to collect anonymous information about how you interact with our website. Google Analytics tracks how you found our website, the pages that you view and how long you spend on our website.
Marketing and CRM
We use HubSpot to manage forms, marketing communications and visitor analytics. HubSpot cookies help us understand how visitors engage with our content and connect website activity to marketing records.
Session recording and advertising
We use Microsoft Clarity to understand how visitors interact with our website, and LinkedIn and Google Ads cookies to measure advertising performance and deliver relevant marketing.
| Name | Purpose | Cookie Expiration | |
|---|---|---|---|
_ga | Used by Google Analytics 4 to distinguish unique users and sessions. | 2 years | |
_ga_91WNGYPBT6 | Used by Google Analytics 4 to maintain session state for this property. | 2 years | |
_gcl_au | Used by Google Ads to store and track conversions across pages. | 90 days | |
hubspotutk | Used by HubSpot to track visitor identity and associate visits with a contact record. | 13 months | |
__hstc | Used by HubSpot to track visitors and sessions for analytics and marketing. | 13 months | |
__hssc | Used by HubSpot to track sessions and throttle request rate. | 30 minutes | |
__hssrc | Used by HubSpot to determine whether the visitor has restarted their browser session. | Session | |
_clck | Used by Microsoft Clarity to persist the Clarity user ID and associate page views. | 1 year | |
_clsk | Used by Microsoft Clarity to connect multiple page views into a single session. | 1 day | |
CLID | Used by Microsoft Clarity to identify the first-time Clarity user on this browser. | 1 year | |
bcookie | Used by LinkedIn to identify browsers for advertising and analytics purposes. | 1 year | |
lidc | Used by LinkedIn for routing and to store performed actions on the platform. | 1 day | |
test_cookie | Used by Google DoubleClick to check whether the browser supports cookies. | 15 minutes |