FitComms

FitComms

For Debt Manager

FitComms

Connected at every step of the customer journey

Engage customers with intelligent, data driven communication that delivers results.

What is FitComms?

Intelligent communication for debt management and more

Engagement can be a challenge. This is especially true in debt collection.
From acquisition to upsells to compliance and debt resolution, smart communication drives personalization and care.

Core value proposition

Intelligent communication for modern collections

Challenge
Challenge

Reaching customers effectively in a digital first world

Direct calls are ignored by 80% of customers. It’s a struggle for organizations to maintain meaningful connections and routinely meet regulatory demands. Jump start your SMS communications and reverse this trend.

Solution
Solution

Intelligent, data driven communication with FitComms

C&R Software’s communications solution seamlessly integrates with Debt Manager. Combine AI-native insights and data analytics to connect with customers at the right time, on their preferred channels, with personalized messages.

Outcome
Outcome

Increased engagement, accelerated collections, and enhanced experience

By improving communication strategies with timely, relevant, and preferred-channel outreach, you can accelerate collections, enhance the customer experience, boost operational efficiency, and reduce compliance risk.

Explore how we help our customers

Use cases

Discover key features

Intelligent & effective customer
communication

Wavy background

FitComms

Real time digital communication

Consumer demands trump everything. Real time SMS is the overwhelming channel of choice for the majority of the population.

Solution

Fast, convenient, private, with no face-to-face embarrassment

Testimonials

Proven results

“We asked the Debt Manager team for a communications tool. They delivered.”

Senior Risk Manager

LATAM Bank

“C&R improved our communications. That's what matters to me.”

Consumer Operations Leader, US

Northeastern Bank

Our solutions

Find the perfect solution for your needs

Better decisioning everywhere
Transform complex data into smarter decisions across the credit lifecycle with a powerful, business-friendly decision engine.
All-in-one collections solution
Streamline your collections process with an industry-leading solution that automates workflows and maximizes productivity and improves collections.
Add-on
Zel AI
For Debt Manager
Intelligent collections powered by AI
Optimize every customer interaction with AI-powered insights that increase efficiencies and drive better outcomes.

Communications expertise

Why choose FitComms?

65%
Customers who prefer SMS communication
98%
Open rate on text messages
80%
Customers who ignore unknown calls
FitComms offers an intelligent, specialized solution for effective customer communication. It’s built to overcome today’s engagement challenges.
Increase customer engagement
  • Make every message count by leveraging AI powered timing and personalization based on Debt Manager insights
Enhance operational efficiency & performance
  • Automate sophisticated communication workflows and use customizable, compliant templates to reduce manual effort.
  • Use data driven insights and performance analytics to continuously optimize strategies and accelerate collections.
Communicate securely & maintain compliance
  • Protect customer data with enterprise grade security and robust safeguards for regulations like GDPR and PCI-DSS.
  • Ensure outreach adheres to industry standards with compliance verified content options.
An intelligent and compliant approach that delivers measurable results. Choose FitComms.