Fintech
Fintech

Industry leader in fintech debt collection

Streamlined collections with integrated AI, machine learning and automation in one end-to-end fintech debt collection platform.

What challenges do we solve?

Accelerate everything with fintech debt collection solutions

We understand the unique position fintech companies hold. Balancing rapid growth and innovation with evolving customer expectations isn't easy. Legacy collection approaches often conflict with the digital first, customer centric principles that define successful fintech operations.
Challenge
01
Challenge
Digital first customer expectations
Fintech customers expect seamless digital experiences throughout their journey, including collections. Our debt collection platform for fintech delivers digital communications that maintain the modern, frictionless experience customers demand, with self service options and personalized outreach.

Our experience and know-how

Unstoppable innovation, unmatched success

Rapid growth is a challenge and an opportunity. When rising caseloads outpace the capacity of manual processes, inefficiencies and operational risk abound.
The flexibility and configurability of AI-native solutions supports data accuracy, streamlined workflows, and a high level of customer service without escalating costs.

Testimonials

Proven results

It’s not just about having all systems on screen. It’s about orchestrating them with intention and purpose.

Senior Manager

Canadian fintech

We got up in weeks, and we're humming along.

Chief Operating Officer

Leading southeast Asian fintech

Our solutions

Check out what else we offer

Better decisioning everywhere
Transform complex data into smarter decisions across the credit lifecycle with a powerful, business-friendly decision engine.
All-in-one collections solution
Streamline your collections process with an industry-leading solution that automates workflows and maximizes productivity and improves collections.
Add-on
Zel AI
For Debt Manager
Intelligent collections powered by AI
Optimize every customer interaction with AI-powered insights that increase efficiencies and drive better outcomes.

Agile, compliant, customer-centric

Debt collection for fintech

62
countries with active clients
$8 trillion+
managed worldwide
20
industries supported, more than any other provider

Fintech companies are redefining the financial landscape. As portfolios grow and regulations tighten, effective solutions and recovery becomes critical to profitability and customer trust. A modern, AI-powered solution empowers fintechs to scale rapidly, manage risk, and deliver customer-centric solutions at every stage of the credit lifecycle.

Comprehensive Product Suite for Fintech Debt Collection

  • Collections & Recovery: Our cloud-native debt collection system for fintech supports the full lifecycle from pre-delinquency to post-charge-off recovery, leveraging advanced analytics and AI to optimize outcomes.
  • Decisioning: Embedded decision management tools enable you to segment portfolios, personalize borrower journeys, and automate treatment strategies for maximum efficiency.
  • Analytics & Insights: Real time dashboards and analytic models provide actionable insights into portfolio performance, customer behavior, and recovery trends, supporting rapid iteration and growth.
  • Digital Communications: Engage customers through their preferred digital channels, SMS, email, app notifications, chatbots, and more, ensuring timely, relevant, and compliant outreach.
  • Compliance & Audit: Built-in rules, limits, and automated workflows ensure adherence to evolving fintech regulations, safeguarding your brand and reducing risk.
  • Configurability: 100% configurable workflows, APIs, and business rules help you adapt quickly to market opportunities.

Strategic Value for Fintech

  • Scalable Growth: Rapidly onboard new products and portfolios, adapting collections strategies as your business evolves.
  • Customer-Centricity: Humanized, digital-first engagement preserves customer relationships and supports financial rehabilitation, even in these challenging times.
  • Operational Efficiency: Unify collections and recovery on a single platform, automate manual processes, and empower teams to focus on innovation.
  • Risk Management: AI-native analytics and compliance controls mean you manage risk, reduce losses, and maintain regulatory alignment.

Why C&R Software for Fintech?

  • Over 40 years of global expertise in collections and recovery
  • Trusted by leading fintechs and digital lenders worldwide
  • Seamless integration with core banking, lending, and payment systems
  • Rapid, cloud-native deployment for fast time-to-value
  • Proven results in supporting fintech debt collection growth and compliance

Learn more

Frequently asked questions