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The debt collections platform for Governments, Federal Agencies and the Public Sector.

A configurable platform keeps you compliant, effective and efficient while maximizing collections.

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A breakthrough in debt collection and recovery

Embrace omnichannel collections. There’s no need for customer engagement to be a negative experience. With C&R Software’s configurable collections platform Debt Manager, you can resolve cases while maintaining a positive relationship with your customers.

Data-driven, human-led.

Behavioral analytics, optimization and self-learning algorithms can learn how, when and what messages resonate best with people. Provide your team with the scripts they need to boost performance and be more productive.

Streamlined operations that resolve debt.

Use self-service to drive cost-cutting initiatives – reduce your spend and other unnecessary contact time with people. Leverage AI and ML to present insights, analytics, and reports, all while improving the outcomes of your treatment paths.

We were looking for a true partner. C&R Software was with us every step of the way.

Anthony Fugett, Director

Central Collection Unit, Department of Budget and Management, State of Maryland

A better experience for people, a better experience for staff.

C&R Software supports your staff, providing them access to AI-driven tools and a streamlined experience that gives them the ability to focus on the aspects of their role they enjoy most, empower them to do their job to the best of their ability, and resolve more accounts.

Streamlined experience for users.

Engage people early-on in the process, through channels that have a smooth, seamless experience. Use C&R Software’s omnichannel capabilities to provide self-service and other modes of engagement, such as chatbots, to deliver a slick experience.

Empower your collections team.

Focus your team on the tasks they’re good at, including the more complex cases, data utilization and advanced analytics. Reduce the administrative burden, improve data use and increase account information availability. The right tools and technology empower your team to focus on developing win-win outcomes for people.

Compliance baked in.

Remove manual checks and repetitive processes from the workload of your team. Introduce workflows and controls through C&R Software’s 100% configurable platform, ensuring compliance with regulatory requirements and in-house processes.

See how Government agencies are leveraging
C&R Software.

Want to see C&R Software in action? Get a demo now to see how it could work for your organization.