Welcome to Debt Manager, the world’s leading cloud-native end-to-end solution for collections and recovery.
Debt Manager is our flagship product and the world’s leading system for collections and recovery.
If you’re searching for a simpler, more ordered and more effective way to manage collections, Debt Manager is the solution. It’s the leading cloud-native, end-to-end collections and recovery platform in the world.
Solutions like Debt Manager aren’t created overnight. It’s a solution that’s had over 2.5 million developer hours put into it. That’s just over 285 years of development work. And as it’s built on an open architecture, it’s easy to integrate and completely configurable.
The result is a solution tried and trusted by hundreds of organizations across banking, telecoms, healthcare, government, retail, debt purchase and auto, along with a high proportion of the world’s leading collections agencies themselves.
Debt Manager is built for purpose. Domain expertise is unmatched.
$5 trillion managed as a system of record on Debt Manager.
More use cases in more industries than any other provider.
Configurability instead of customization gives you the ability to quickly adapt to change without the need for expensive IT support or resources.
With 40 years in the business, no other provider has the depth of collections and recovery expertise in as many industries.
Our world-class, highly configurable user interface improves productivity and creates a better experience for agents and customers.
Debt Manager drives pre-collections, collections, recovery, debt sale, vendor management, bankruptcy, repossession, asset marketing and more.
As a cloud-native solution, Debt Manager can be deployed quickly, scales on demand and avoids the cost of on-premises infrastructure.
Organizations using Debt Manager instead of building in-house have realized extensive savings – with lower maintenance and support costs, faster delivery and increased collection rates.
Daily work for the agent, based on rules-driven queues, and statistics to provide performance indicators.
Workflows at customer and account level for flexibility, and a complete picture of a customer’s indebtedness.
Communication Center, providing a comprehensive history of customer communications, with recent interactions highlighted.
Rules-driven offers for customers to repay their debt, based on account characteristics and ability to pay.
A business user can design any number of UI pages, and author rules to drive page selection, based the customer or account being worked and the role of the agent.
We introduce innovative thinking using digital technology, analytics and integrations to make it easy to respond to changing consumer needs and circumstances.
Learn how industry leaders have taken a significant leap forward in their collections operations with C&R Software.
