Diversity
We recognize we’re not all the same, and this is our strength. Prioritizing diversity, equality and opportunity helps us build deeper connections with our customers, working groups and each other.
Simplicity
In today’s collections and recovery industry, simplicity is the truest form of sophistication. We’re dedicated to helping our clients use complex technology and tools in a simplified process that’s both efficient and effective.
Respect for all
Our aim is to be respectful and respected. We’re guided by an appreciation of diverse perspectives, integrity, collaboration and communication based on mutual respect. We also believe in empathy, listening and kindness.
Bravery
We’re a big company with 40 years experience in our space. But we have a small-company ethos that drives us forward – encouraging us to think differently, take risks and to never rest on our laurels.
Responsibility
We take personal responsibility for the success of our clients’ businesses, and the wellbeing of our colleagues. We also prioritize helping consumers attain financial stability.