Our Community

Clarity in a confusing world

We’re here to simplify the world of collections and recovery

We’re a growing global tech company with a soul

We’ve partnered with hundreds of major blue-chip organizations around the globe for more than three decades. Our aim is to help organizations streamline their collections and recovery operations – in ways that will also help them support their consumers in financial difficulty.

Our values

We’re a values-based business. These values guide both what we do, and how we grow:

Diversity

We recognize we’re not all the same, and this is our strength. Prioritizing diversity, equality and opportunity helps us build deeper connections with our customers, working groups and each other.

Simplicity

In today’s collections and recovery industry, simplicity is the truest form of sophistication. We’re dedicated to helping our clients use complex technology and tools in a simplified process that’s both efficient and effective.

Respect for all

Our aim is to be respectful and respected. We’re guided by an appreciation of diverse perspectives, integrity, collaboration and communication based on mutual respect. We also believe in empathy, listening and kindness.

Bravery

We’re a big company with 37 years experience in our space. But we have a small-company ethos that drives us forward – encouraging us to think differently, take risks and to never rest on our laurels.

Responsibility

We take personal responsibility for the success of our clients’ businesses, and the wellbeing of our colleagues. We also prioritize helping consumers attain financial stability.

Here are a few stars leading the charge from around the world

Giedrius Stalauskas
Giedrius Stalauskas

Director, Lithuania

Andrew Middleton
Andrew Middleton

VP Services, UK

Marc Theeuwen
Marc Theeuwen

Pre-Sales Systems and Engineering, Netherlands

Mario Mapelli
Mario Mapelli

Director, Head of Professional Services, Italy

John McMahon
John McMahon

VP Sales, UK

Gabby Dennis
Gabby Dennis

Director, Solution Integration, US

Deep Banduri
Deep Banduri

VP Engineering, US

Chris Smith
Chris Smith

VP Product, US

Thorsten Roescher
Thorsten Roescher

Head of Global Channel Management

Ryan Grant
Ryan Grant

Director, Presales, US

Ben Shupe
Ben Shupe

COO, US

Karen Adam
Karen Adam

Director, Delivery Management, UK

Vikas Sharma
Vikas Sharma

Director, India

Santiago Garcia
Santiago Garcia

Pre-Sales Lead, Spain

Robert Holczman
Robert Holczman

Director, Professional Services, US

Jewel Vu
Jewel Vu

Director, Product Management, US

Jashan Augustine
Jashan Augustine

Pre-Sales Lead, South Africa

Hock Choon Tan
Hock Choon Tan

Director, Asia Pacific

Ed Wallen
Ed Wallen

CEO, US

Catherine Beer
Catherine Beer

Integration Consultant, Australia

Carol Byrne
Carol Byrne

VP Marketing, US

We’re an energetic & agile organisation that operates globally

Our locations

Right now, we’re in home offices all around the world! But our main office is located in Fairfax, VA, with another office in Lithuania. Plans are in place to open offices in the UK and India, and more to come after this.

Want to make a difference?

We’re finding ways to make collections a better experience for organizations and their customers. Like to join us?

⚠️ Unsupported Browser

Your browser is not supported.

The latest version of Safari, Chrome, Firefox, Internet Explorer or Microsoft Edge is required to use this website.

Click the button below to update and we look forward to seeing you soon.

Update now
Forge