Our Community

Clarity in a confusing world

We’re here to simplify the world of collections and recovery

We’re a growing global tech company with a soul

We’ve partnered with hundreds of major blue-chip organizations around the globe for more than three decades. Our aim is to help organizations streamline their collections and recovery operations – in ways that will also help them support their consumers in financial difficulty.

Our values

We’re a values-based business. These values guide both what we do, and how we grow:

Diversity

We recognize we’re not all the same, and this is our strength. Prioritizing diversity, equality and opportunity helps us build deeper connections with our customers, working groups and each other.

Simplicity

In today’s collections and recovery industry, simplicity is the truest form of sophistication. We’re dedicated to helping our clients use complex technology and tools in a simplified process that’s both efficient and effective.

Respect for all

Our aim is to be respectful and respected. We’re guided by an appreciation of diverse perspectives, integrity, collaboration and communication based on mutual respect. We also believe in empathy, listening and kindness.

Bravery

We’re a big company with 38 years experience in our space. But we have a small-company ethos that drives us forward – encouraging us to think differently, take risks and to never rest on our laurels.

Responsibility

We take personal responsibility for the success of our clients’ businesses, and the wellbeing of our colleagues. We also prioritize helping consumers attain financial stability.

Here are a few stars leading the charge from around the world

Gabby Dennis
Gabby Dennis

Director, Solution Integration, US

Andrew Middleton
Andrew Middleton

VP Professional Services, UK

Karen Adam
Karen Adam

Director, Delivery Management, UK

Martin Germanis
Martin Germanis

EVP Global Sales, US

Yan Chen
Yan Chen

Lead Engineer, US

Giedrius Stalauskas
Giedrius Stalauskas

Director, Lithuania

Jewel Vu
Jewel Vu

Senior Director, Product Management, US

Tim Hailstock
Tim Hailstock

Lead Consultant, US

Mario Mapelli
Mario Mapelli

Director, Professional Services, EMEA, Italy

Carrie LeForestier
Carrie LeForestier

Head of Finance, Canada

John McMahon
John McMahon

VP Sales, EMEA & APAC, UK

Aarati Khad
Aarati Khad

Product Manager, US

Carol Byrne
Carol Byrne

VP Marketing, US

Ed Wallen
Ed Wallen

CEO, US

Neré Jansen Van Vuuren
Neré Jansen Van Vuuren

Regional Sales Director, SA

Deep Banduri
Deep Banduri

VP Engineering, US

Chris Smith
Chris Smith

VP Product, US

Alexsandra Lopez
Alexsandra Lopez

Senior Project Manager, US

Thorsten Roescher
Thorsten Roescher

Head of Global Channel Management, Germany

Desi Stanoeva
Desi Stanoeva

Senior Consultant, SA

Ryan Grant
Ryan Grant

Director, Presales, US

Kavita Korke
Kavita Korke

Lead Software Engineer, India

Ben Shupe
Ben Shupe

COO, US

Usha Ghosh
Usha Ghosh

Product Support Principal Engineer, India

Vikas Sharma
Vikas Sharma

Managing Director, India

Santiago Garcia
Santiago Garcia

Pre-Sales Lead, Spain

Catherine Beer
Catherine Beer

Integration Consultant, Australia

Robert Holczman
Robert Holczman

Senior Director, Professional Services, US

Jashan Augustine
Jashan Augustine

Pre-Sales Lead, South Africa

Hock Choon Tan
Hock Choon Tan

Director, Singapore

Marc Theeuwen
Marc Theeuwen

Pre-Sales Systems and Engineering, Netherlands

We’re an energetic & agile organisation that operates globally

Our locations

Right now, we’re in home offices all around the world. Our main office is located in Fairfax, VA, in the US with additional offices in London, UK and Vilnius, Lithuania. Plans are in place to open an office in India, and more to come after this.

C&R-Ampersand

Want to make a difference?

We’re finding ways to make collections a better experience for organizations and their customers. Like to join us?

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