Collect more and humanize with C&R Software.
C&R Software creates technology that makes collections more effective.
C&R Software creates technology that makes collections more effective.
Elevate collections, collect efficiently and humanize more. C&R Software empowers you with the technology you need to put people at the center. Become customer centric, scale, collaborate better with agencies, and delight your customers.
Used by 4 of the top 5 UK banks
Used by 6 of the top 7 US banks
Over $5 trillion managed on Debt Manager
Telecommunications
Credit Unions
Government
Debt Collections
Auto Finance
Retail
Banking
Telecommunications
Credit Unions
Government
Debt Collections
Auto Finance
Retail
Banking
Telecommunications
Credit Unions
Government
Debt Collections
Auto Finance
Retail
Banking
Telecommunications
Credit Unions
Government
Debt Collections
Auto Finance
Retail
Banking
With C&R Software, you tailor the system to your needs. Whether you’re a local operation or a global bank, you set the rules. You’ll be equipped with the agility you need to adapt to change, be that in customer behavior, economic conditions or regulatory change.
Cloud-based and data-driven. Our platform allows for immediate operationalization of your algorithms, enabling rapid and informed decisioning that outperforms manual approaches at scale.
From sorting work queues to predictive analytics, our AI functionalities ensure you’re always a step ahead. Efficiently allocate resources, target the right accounts, and focus on high-impact activities.
Be where your customers are. Whether it’s email, SMS, or phone, our omnichannel support ensures a consistent and personalized customer experience at every touchpoint.
When it comes to end-to-end solutions and configurability, there’s no-one in the industry that can come close to us.
Put customer centricity into practice. Use actionable analytics and insights to understand what your customers need—and then deliver it.
Use rules engines that optimize accounts, with the right treatment path matched to each customer, individually. Our platform lets you operationalize algorithms to make swift, data-driven changes.
Configure compliance and business rules in minutes and record a full audit trail for every interaction with every customer.
Spot problems before they happen. Our predictive tools help you anticipate delinquencies and the likelihood of recovery so you can act in time.
Spot potential delinquencies, predict likelihood of recovery and take action at the right time.
Empathize with your customers and use the right treatment channel in every case. Choose the best channel to engage each customer, humanely and effectively.
C&R Software empowers you with the technology you need to perform better. We work across every industry to risk-grade, segment, score, and reach customers at the right time.
Take the first step to transform how you engage with your customers.