Contact Us
logo-debt-manager-@2x

Collections Simplified.

Unlock the power of automated debt collection software. Reduce manual intervention and enhance operational efficiency with an AI-powered automated debt collection solution designed to streamline processes for maximum results. It’s a win-win-win for you, your teams, and your customers.

debt-manager-screenshot-@2x

Why choose an automated debt collection system?

Reduce the strain on collections teams by automating routine tasks like payment reminders and other customer communications. Automated B2B debt collection software helps your teams achieve more with less. Tackle rising caseloads, skyrocketing debt levels, and complex accounts without taking on additional resources.

Download product sheet
40   years

Debt Manager is built for purpose. Domain expertise is unmatched.

$ 8   trillion

$8 trillion managed as a system of record on Debt Manager.

20   industries

More use cases in more industries than any other provider.

Automated Debt Collection Software Benefits

AI-Native

Advanced workflows, rules engines, and AI-powered analytics set the stage for the next generation of collections technology. Leverage deep AI from our automated debt collection software to gain timely insights on customer history, behavior, and preferences. Use this information to optimize your collections approach for maximum results.

Customer Centric

Deploy advanced technology with a human touch. Free collections teams from the most routine tasks so they can spend more time with their customers. AI automated debt collection solution is the first step towards delivering the hyperpersonalized and compassionate care customers expect from their creditors.

Highly Configurable

Easily configure workflows, user interfaces, organizational structures, product types, and so much more, all without the need to involve more technical teams. Automated B2B debt collection software is intuitive, easy-to-use, and designed with business users in mind.

Open Architecture

Open architecture efficiently embraces new technology. Our automated debt collections system supports unlimited integrations with legacy systems and external applications. Easily communicate and collaborate with outside vendors to ensure access to the most up-to-date case information.

Data-Driven

Make more informed decisions with AI-powered algorithms and analysis from our automated debt collection system. Leverage large quantities of data to optimize your collections strategies. Automated reporting capabilities help you keep track of your team’s performance in real time.

PCI-Compliant

A proactive, multi-layered approach supports compliance with the strictest regulatory requirements, such as SOC2 and PCI-DSS. Easily adapt workflows to keep up with the latest rules. Automated compliance monitoring tools ensure you’re operating in line with internal policies at all times.

Explore how it all works

Learn how industry leaders are operationalizing AI automated debt collection strategies through Debt Manager.

FREQUENTLY ASKED QUESTIONS

How does automated debt collection software increase efficiency?

C&R Software’s Debt Manager is an automated debt collection software designed to help creditors handle a higher volume of accounts with fewer resources. It leverages AI-native technology to automate routine tasks like sending reminders, processing payments, and updating account information, reducing the need for manual intervention from collections teams.

By minimizing the need for human intervention, AI helps collections team strategically allocate resources and optimize workflows for improved efficiency across their organization. Automated data integration, communication, and workflow management streamline operations, so collections teams can focus on high-value activities.

Automation handles data-related tasks with greater accuracy and efficiency when compared with manual data entry. It reduces the risk of human error in processing and collecting data.

Additionally, it supports streamlined customer communications through channels like email, SMS, and AI-powered chatbots. Send timely payment reminders and repayment requests at your convenience to reduce defaults and delinquency rates.

By leveraging AI algorithms and predictive analytics, teams can use the automated debt collection software to identify the most effective collection strategies for each customer. Not only does this increase the likelihood of resolving outstanding debt, but it also speeds up the collections process significantly.

With real-time visibility into every stage of the collections process, creditors are empowered to track payment statuses, identify overdue accounts, and monitor recovery rates. Optimizing real-time data helps companies make informed decisions quickly and adjust their strategies to maximize results.

How configurable is the system?

Configurability is a key tenet of C&R Software’s Debt Manager solution. Built with business users in mind, it’s designed to meet requirements via configuration, rather than requiring code customizations. User-configurable data elements, work management functions, and integration with the FitLogic decision engine facilitate high levels of configurability.

Tailored our automated B2B debt collections software to your unique requirements, rather than sticking with a rigid system that dictates how you do business. Debt Manager provides the ability to create and manage the configuration of system functionality on an ongoing basis to meet changing business requirements. Users can also configure the way information is presented and reported to ensure data is accessible and comprehensible.

The capabilities of Debt Manager enable collections to configure your business processes using the application GUI, minimizing reliance on scarce internal technical IT resources and avoiding the need to wait for vendor-supplied product modifications or customizations.

What security features are in place to protect sensitive customer data?

To safeguard against cyber threats, our automated debt collections solution incorporates several robust features, such as multi-factor authentication (MFA), role-based access controls, and comprehensive audit trails. These tools ensure only authorized personnel have access to critical information, while all activities are continuously monitored for accountability.

Our automated debt collection system is also configurable for compliance with regulations such as GDPR, TCPA, and various regional data protection laws, ensuring your organization adheres to legal requirements for secure data management. We provide regular security updates to tackle emerging vulnerabilities, keeping your data safe from evolving threats.

Additionally, C&R Software collaborates with reputable hosting providers to establish a secure infrastructure that includes firewalls, intrusion detection systems, and routine vulnerability assessments. By prioritizing data security, C&R Software empowers your organization to build trust with customers while effectively mitigating risks associated with sensitive information.

Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.